Contact Us

Want to order a product or service over the phone?

If there is anything you want to ask or see on the site that we have not put up there yet? Anything you want to tell us?
If you have a product that you are trying to tell the world about?

We take time to answer all your questions, irrespective of whether you are member of the public or in the funeral profession, if we can help we will…

Please feel free to contact us:

Telephone: 01392 58 1012

You can email us: info@scattering-ashes.co.uk

or use the contact form

Terms and Conditions

1. Privacy Policy – we do not store credit card details nor do we share customer details with any 3rd parties

This Privacy Policy is applicable to any personal information which is given by You to Us (”User Information”) via the web site located at www.scattering-ashes.co.uk (”Site”).

“You” shall mean you, the user of the Site. “We/Us” means Scattering Ashes.  “Site” shall have the meaning as set out above.

When using the Site You will encounter areas where You may be asked to enter User Information. Such User Information will only be used for the purposes stated at the collection point and/or in accordance with this Privacy Policy.

We shall not sell or otherwise transfer the User Information to unafilliated third parties without the approval of You.  If applicable, You will have the opportunity to indicate whether You would like to opt-in to receiving promotional and/or marketing information about other products, services and offerings from Us and/or any third parties.

We reserve the right to perform statistical analyses of user behaviour and characteristics in order to measure interest in and use of the various areas of the Site and to inform advertisers of such information as well as the number of users that have been exposed to or clicked on their advertising banners. We will provide only aggregated data from these analyses to third parties. We are not responsible for any actions or policies of any third parties who request personal information and users should check the applicable privacy policy of such party.

You should be aware that information and data may be automatically collected through the use of Cookies. “Cookies” are small text files a web site can use to recognise repeat users and allow Us to observe behaviour and compile aggregate data in order to improve the Site and to target its advertising. Cookies do not attach to Your system and damage Your files. If You do not want information collected through the use of Cookies, there is a simple procedure in most browsers that allows You to deny or accept the cookie feature.

You may notify Us of any updates, amendments and corrections to previously collected User Information by using the Feedback section on the Site.  Further, upon Your request, We will use commercially reasonable efforts to delete Your User Information from our database; however, it may be impossible to delete Your entry without some residual information because of backups and records of deletions.

We reserve the right, at any time, to modify, alter, or update this Privacy Policy and any changes shall be notified to all users.
2. Delivery Policy – All items will be shipped as soon as possible actual expected delivery timeframes are contained on each product page and will vary depending on what the poduct is

3. Refund / Cancelation Policy –

• 100% Satisfaction Guaranteed if it is not what the you expected to receive we will give your money back in full

• Time Limit  accepted within 30 days after the item is delivered.

• Postage and packaging charges: The customer is to pay for return postage and packaging.

• Item condition: We may make a deduction if the product has been opened and or damaged. Used items can not be returned.

4.  Postal address – Companies House, 14 Waterside, Bovey Tracey, Devon TQ13 9SX

5. Email – info@scattering-ashes.co.uk